Shipping policy
Shipping Policy
At Squadsequoia, we are committed to delivering your orders quickly and efficiently. Please review our shipping policy below.
Order Processing
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All orders are processed within 2–4 business days.
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Orders are processed during business hours: Monday to Friday, 9:00 AM – 5:00 PM.
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Orders placed on weekends or holidays will be processed on the next working day.
Shipping Time
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Once dispatched, delivery times may vary depending on your location.
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Please note that delays may occur due to external factors such as courier issues, weather conditions, or high demand periods.
Shipping Charges
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Shipping charges (if applicable) will be calculated and displayed at checkout before you complete your purchase.
Order Tracking
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Once your order has been shipped, you may receive a tracking number via email (if available), allowing you to track your shipment.
Incorrect Address
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Please ensure that your shipping details are accurate at the time of placing the order.
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Squadsequoia is not responsible for delays or lost shipments due to incorrect or incomplete addresses provided by the customer.
Delivery Issues
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If your package is delayed, lost, or arrives damaged, please contact us as soon as possible at squadsequoia.hq@gmail.com so we can assist you.
Contact Us
For any shipping-related queries, reach out to us at:
Email: squadsequoia.hq@gmail.com
Business Hours: Monday – Friday, 9:00 AM – 5:00 PM
By placing an order with Squadsequoia, you agree to this Shipping Policy.