Terms of service

Terms of Service

Welcome to Squadsequoia. By accessing or using our website, you agree to comply with and be bound by the following Terms of Service. Please read them carefully before using our services.

1. General Conditions

  • By using this website, you confirm that you are at least 18 years old or accessing it under the supervision of a parent or legal guardian.

  • We reserve the right to refuse service to anyone for any reason at any time.

2. Products & Services

  • All products listed on our website are subject to availability.

  • We make every effort to display accurate product descriptions, but we do not guarantee that all information is error-free.

  • Prices for our products are subject to change without notice.

3. Orders & Payments

  • Once an order is placed, you will receive a confirmation via email.

  • We reserve the right to cancel or refuse any order due to suspected fraud, incorrect pricing, or product unavailability.

  • You agree to provide current, complete, and accurate purchase information.

4. Shipping & Delivery

  • Orders are processed within 2–4 business days (Monday to Friday, 9:00 AM – 5:00 PM).

  • Delivery times may vary depending on your location and external factors beyond our control.

5. Exchange Policy (No Refunds)

  • We offer a 7-day exchange policy from the date of delivery.

  • No refunds will be provided under any circumstances.

  • Items must be unused and returned in their original condition and packaging.

6. Intellectual Property

  • All content on this website, including text, images, logos, and designs, is the property of Squadsequoia and is protected by applicable copyright and trademark laws.

  • You may not reproduce, distribute, or exploit any content without prior written permission.

7. User Conduct
You agree not to:

  • Use the website for any unlawful purpose.

  • Transmit any harmful code or malicious software.

  • Attempt to gain unauthorized access to our systems or interfere with website functionality.

8. Limitation of Liability

  • Squadsequoia shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of our website or products.

  • We do not guarantee uninterrupted or error-free access to our website.

9. Changes to Terms

  • We reserve the right to update or modify these Terms of Service at any time without prior notice.

  • Continued use of the website after changes constitutes acceptance of those changes.

10. Contact Information
For any questions regarding these Terms of Service, please contact us at:
Email: squadsequoia.hq@gmail.com
Business Hours: Monday – Friday, 9:00 AM – 5:00 PM

By using our website, you agree to these Terms of Service.